Service and Support

Warranty terms

Quality standards and professional after-sales support for your equipment.

General Terms

SIA "Bratus" provides a warranty for all sold equipment, confirming the compliance of the equipment with technical parameters and trouble-free operation within the specified period.

  • For private individuals: 24-month warranty.
  • For legal entities: 12-month warranty.
  • For laser sources (new): Depending on the manufacturer (usually 6-12 months).

What does the warranty cover?

The warranty covers manufacturing defects and flaws that arise during normal operation of the equipment. If a factory defect is found during the warranty period, we provide free spare parts and repair.

The warranty does not cover

Natural wear and tear and consumable parts with a limited lifespan. These include:

  • Laser lenses and mirrors
  • Timing belts and bearings
  • Filter elements
  • Fuses

Also, the warranty is not valid if the equipment is used contrary to the instructions, timely maintenance (cleaning, lubrication) is not performed, or the equipment has mechanical damage caused by the user.

Application and Diagnostics

To apply for a warranty case, please contact us by sending a description of the problem and the serial number of the equipment. Our service engineers will perform diagnostics remotely or on-site.

Important: Before sending the equipment to the service, it must be cleaned of production dust and scraps.

Full Warranty Document

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Wattsan 0503 Hobby-T

Compact CNC Desktop Laser Engraver & Cutter

Wattsan 0503 Hobby-T

Noliktavā nav
€0,00

Work area: 500 x 300 mm

Tube power: 55 W

Max engraving speed: 500 mm/s

Dimensions: 975 x 540 x 255 mm

Net weight: 49 kg

Technical characteristics

Dimensions

Net weight 49 kg

Optics

Laser power 55 W
Max. cutting thickness 17 mm
Mirror Diameter 25 mm
ZnSe lens 18 mm
Focus distance 38 mm
Laser tube lifetime 10000 h

Mechanics

Working surface Blade table
Lift table No
Working table lowering depth 200 mm
Cutting speed 0-500 mm/s
Engraving Speed 0-500 mm/s
Positioning precision ±0,02 mm
Laser cooling Water
Power 220 ±10% 50Hz
Power consumption 600 W
Enclosed design with safety interlocks
Key switch and water flow control

FDA-Certified Class 1 Laser

Following safety regulations, the machine is designed to contain radiation, smoke, and other contaminants, ensuring a safe and clean working environment. Safety locks prohibit unauthorized or accidental access to the machine, while emergency stops immediately shut down operations when triggered, preventing potential accidents.

The key switch ensures that only the owner or authorized personnel can start the machine, adding an extra layer of security and preventing unauthorized use. Additionally, the water state is monitored in real time, so the system will immediately issue a warning if its temperature exceeds 42°C.